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EFFECTIVE LISTENING Basics

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1. Desire to become a better listener.

2. Stop talking.

3. Look at the speaker.

4. Leave your emotions behind.

5. Get rid of distractions.

6. Get the main points.

7. Don't argue mentally.

8. Listen for what is not said.

9. Avoid jumping to conclusions.

10. Avoid hasty judgments.

11. Recognize your own prejudice.